About Us

Making life’s unexpected moments better

About Us
In 2016, WTP Assist provided cover to over 9.1 million business and leisure travellers for specialised services in medical emergency (including evacuation or repatriation), health, travel safety and travel assistance.

Our mission is to make our customer’s unexpected moments better. As a member of the Zurich Insurance Group, WTP Assist is committed to our organization’s value proposition to deliver on its promises to customers, shareholders and the communities we work and live in with excellence and integrity at all times. While we are backed by a large global leader in the insurance marketplace, the size of WTP Assist allows for a responsive approach to client needs.

As a core partner of the International Assistance Group® (IAG), WTP Assist works with a network of global assistance providers to better service our customers no matter where they are in the world. Through the IAG, we are able to leverage the local expertise of more than 60 offices worldwide including more than 9,700 industry experts to offer unparalleled assistance services 24 hours a day. This means that our customers can travel anywhere in the world and WTP Assist will be able to help if an unexpected event occurs.

WTP Assist is committed to working with our partners to deliver cost-effective solutions that can truly make life’s unexpected moments better.